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Work Experiences


Customer service Representative @Vodafone Egypt

Jul 2012 - Aug 2012

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Customer service Representative @Vodafone Egypt

Jul 2011 - Sep 2011

Responsible in responding and resolving customer inquiries or problems quickly and effectively, According to the Occupational Information Network.

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries

Cashier @Cook Door

Apr 2010 - Dec 2010

Take and give out Orders.

Deal with a variety of customer service related issues, answer customer questions regarding the products, replace food, and other related tasks concerning the customer.



Accounting @Cairo University, Faculty of Commerce

2008 - 2013


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