IT Senior Supervisor @Maersk Line
Sep 2007 - current
Work Experiences
Senior Team Leader @Bibliotheca Alexandrina
Nov 2003 - Sep 2007
Web Master @Web Middle
May 2002 - Sep 2003
IT Administrator @Egyptian American Company for Land Reclamation S.A.E
Nov 1998 - May 2001
Education
Business @Alexandria University
1995 - 2002
Business @Arab Academy for Science, Technology and Maritime Transport
2010 - 2012
Social Glance
Skills & Interests
IT Service Management , ITIL , Problem Solving , Disaster Recovery , SLA , Business Analysis , Security , Troubleshooting , Customer Relations , Customer Service , Business Process Improvement , Service Management , Outsourcing , DHCP , Program Management , Network Security , Business Process , Incident Management , Training , Network Administration , IT Strategy , Virtualization , Windows Server , Process Improvement , Project Planning , Operations Management , Change Management , Active Directory , Operating Systems , Management , Vendor Management , Cross-functional Team Leadership , System Administration , Team Management , IT Operations , IT Management , Team Leadership
